Knowledge + Experience = Wisdom

Knowledge + Experience = Wisdom

“Mr. Munro,” the receptionist says, startling me out of my mental preparation. “He’s ready for you.” I stand up and follow her into a large office.  It’s game time. It’s December 22, 1998, and I’m interviewing for my first post-Navy job. It’s for a leadership...
Life Lessons Learned from a Job at Ralphs

Life Lessons Learned from a Job at Ralphs

It’s 3:50 AM, and I’m standing outside the Ralphs grocery store on 17th Street in Santa Ana, CA. My first day on the job. A month or so ago, my mom came home from grocery shopping at that same Ralphs and discovered she had been undercharged a few dollars. She...
Why We Need an INNER CIRCLE

Why We Need an INNER CIRCLE

It’s 9:00 AM and I’m at the bottom of the steps to the second floor in my mom’s apartment complex in Clarksville, TN.  It’s a Friday, any Friday, since I’ve had Lisa block the calendar to keep this day open so I can check in on my mom. Mom lives by herself as she has...
Don’t Trip Over Your Ego

Don’t Trip Over Your Ego

It’s 9:50 AM and I’m getting a little nervous. I’m wrapping up my one-hour breakout session on How to Fix a Poor Performer and Turn Them into a Superstar at the 2016 HR Florida conference in Orlando. This session is based on my most recent book and as soon as my...
A Little Appreciation Goes a Long Way

A Little Appreciation Goes a Long Way

It’s December 5, 1983, at 5:30 in the evening and I’m on a bus traveling from Los Angeles down to San Diego. The day started early.  I woke up at 3:00 AM and quietly left the house I grew up in for the last time. As a boy anyway.  I’m on my way to Navy boot camp.  I...